Effective Date: May 1st, 2026
Whistle Clean Property Maintenance Inc., operating as Whistle Landscaping (“Whistle Landscaping,” “we,” “our,” or “us”), respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, request a quote, book a service, contact us, or otherwise interact with our business.
Our website is: https://whistlelandscaping.ca
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
* Your name
* Phone number
* Email address
* Property address or service location
* Details about the services you are interested in
* Photos, notes, or messages you send to us
* Quote, invoice, payment, and service history
* Reviews, feedback, or testimonials you choose to provide
We may also collect limited technical information when you visit our website, such as:
* IP address
* Browser type
* Device type
* Pages visited
* Website activity
* Referral source, such as Google, Facebook, Instagram, or other advertising platforms
2. How We Use Your Information
We use personal information to:
* Respond to quote requests and inquiries
* Provide landscaping, lawn care, property maintenance, snow removal, and related services
* Schedule appointments and service visits
* Prepare quotes, invoices, and service updates
* Communicate with you by phone, text, email, or other methods
* Send appointment reminders, service updates, and follow-ups
* Request reviews or feedback after services are completed
* Improve our website, advertising, and customer experience
* Maintain business records and meet legal, tax, and accounting obligations
* Protect our business, website, customers, and property from misuse or fraud
We only collect personal information that is reasonably necessary for these purposes.
3. Consent
By submitting information through our website, quote forms, contact forms, email, phone, text message, or social media, you consent to our collection, use, and disclosure of your personal information as described in this Privacy Policy.
You may withdraw your consent at any time, subject to legal or contractual restrictions. However, withdrawing consent may limit our ability to provide services to you.
4. Online Forms and Jobber
Our website may use online forms, including forms powered by Jobber, to collect quote requests, service inquiries, bookings, and customer information.
When you submit a form, your information may be processed through Jobber or other third-party service providers we use to manage customer relationships, scheduling, quotes, invoices, payments, and service communication.
5. Cookies, Analytics, and Advertising
Our website may use cookies, tracking pixels, analytics tools, and advertising technologies to understand website activity and improve our marketing.
These tools may include services such as:
* Google Analytics
* Google Ads
* Meta/Facebook/Instagram advertising tools
* Other website or advertising platforms
These tools may collect information about how visitors use our website, what pages they view, and how they found us. This information helps us measure advertising performance and improve our website.
You can control or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
6. Sharing of Personal Information
We do not sell your personal information.
We may share personal information only when reasonably necessary, including with:
* Software providers such as Jobber
* Payment processors
* Website hosting providers
* Email, phone, or messaging service providers
* Advertising and analytics platforms
* Accountants, bookkeepers, legal advisors, or insurers
* Subcontractors or team members involved in providing services
* Government, tax, regulatory, or legal authorities when required by law
We require service providers to handle personal information responsibly and only for the purposes for which it was provided.
7. Photos, Project Images, and Reviews
We may take photos of completed work, before-and-after projects, or service areas for business records, quality control, marketing, social media, website content, or advertising.
We will avoid intentionally displaying personal information, house numbers, license plates, people, or other identifying details where practical, unless we have permission.
If you would prefer that photos of your property not be used for marketing, please contact us.
If you leave us a review or testimonial, we may display it on our website, social media, advertising, or other marketing materials.
8. How We Protect Your Information
We use reasonable physical, administrative, and technical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, misuse, or modification.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
9. Retention of Information
We keep personal information only as long as necessary for the purposes described in this Privacy Policy, including service delivery, customer support, legal compliance, accounting, tax, insurance, warranty, and business record purposes.
When information is no longer needed, we will securely delete, destroy, or anonymize it where reasonable.
10. Accessing or Correcting Your Information
You may request access to the personal information we hold about you. You may also ask us to correct inaccurate or outdated information.
To make a request, contact us using the information below.
We may need to verify your identity before completing certain requests.
11. Email and Marketing Communications
We may contact you about your inquiry, quote, service, invoice, appointment, or related customer service matters.
We may also send occasional promotional messages, seasonal reminders, or service updates. You can opt out of marketing communications at any time by contacting us or using the unsubscribe option where available.
12. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of those third-party sites.
13. Children’s Privacy
Our services are intended for homeowners, property owners, tenants, landlords, property managers, and other adults. We do not knowingly collect personal information from children.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new effective date.
15. Contact Us
For privacy questions, access requests, correction requests, or concerns, please contact:
Whistle Clean Property Maintenance Inc.
Operating as Whistle Landscaping
Hamilton, Ontario, Canada
Website: https://whistlelandscaping.ca
Email: [email protected]
Phone: 289-783-0918